More about ServiceFirst
Our ‘ServiceFirst’ ethos underpins the success of Koris, as every single member of the team is passionate about service. This encompasses all aspects of service delivery across each department within Koris. Our handpicked technical staff have extensive experience and we ensure their knowledge continuously develops with regular training programmes. We provide a proactive service ensuring excellent service is unwaveringly our highest priority. Our sales team are responsive and approachable, providing realistic proposals that ensure you receive the solutions you require and expect. We partner with the best and benefit from a close, supportive relationship with the industry’s top vendors to bring our clients the latest technology and solutions. It is not surprising that our ServiceFirst ethos has resulted in us not losing a customer through service issues for the past 8 years.
Koris’ services provide organisations with the peace of mind that their infrastructure is up and working to its full capabilities at all times, ensuring information is flowing smoothly and quickly between employees, customers and partners. Koris’ service is more than just a suite of design, implementation and maintenance – our ServiceFirst ethos provides an attitude across all employees to ensure a no quibble, honest, responsive and proactive service that organisations rarely experience elsewhere.
The pressures for constant, reliable voice and data connectivity that provides an organisation with agility, competitiveness and differentiation is ever increasing. Our experience and approach, whether on-premise, hosted or hybrid, wide or local area networks, internet, outbound, inbound or IP telephony enables us to meet your current and future voice and data infrastructure requirements.
Collaboration and Unified Communications are allowing us to rethink the way we work but the technology to enable this effectively is often underestimated. Koris have developed a reputation through length and depth of experience in delivering Lync 2010, 2013 and Skype for Business which has provided many organisations the platform to deliver more effective communication and collaboration with customers, staff and partners. In addition, our solutions provide organisations with greater efficiency, flexibility, productivity and cost savings whether delivered on premise, hosted or a hybrid.
We maximise the features of today’s communications technology to deliver reliable solutions that enrich our clients’ working environments, giving them a competitive edge in their field of activity. Our passion for delivering excellent service makes our Managed Services highly recommended by our clients and our years of experience delivering managed WANs make us the go-to supplier for a wide range of organisations. Our experienced and highly trained technical team successfully deliver ‘Lync’ and ‘Skype for Business’ integration into existing telephony environments, high availability voice or hosted landscapes. Everything we offer has a service wrap with tailored SLA’s and proactive delivery across multi environments.
“Senior technical contacts have been very accessible throughout the project and since installation.”
“The team from Koris have done a neat job.”
“Koris’ technical consultants really listened to our needs and got it right first time.”
“Thanks to their knowledge, organisation and support we were able to introduce this system within a tight timetable.”
“Great service & something we would normally have had to wait at least a month for.”
“Excellent support and flexibility in delivering the various elements of work.”
“Koris have done an amazing job on tidying up our system.”
“We were very impressed all round.”