With the business expectation that everyone will be able to hot-desk at an
available handset, work remotely as an extension of the head office system or
twin their mobile device with their desk handset for more contact options,
technology is constantly evolving.
Today such features and services can be provided cost effectively via IP
telephony, unified communications and mobile. Our consultants have vast
experience of most of the platforms currently available and can offer a truly
transparent approach to their specification.
Our approach is to always recommend what we feel is the most suitable product for
the application based on the best match of features, functionality and cost.
> IP telephony
Our IP telephony solutions offer the latest unified communications, messaging and
remote working applications to enable your people to hot desk at an available
handset, work remotely from a home office, twin their mobile/PDA device to their
desk handset and collaborate with other remote colleagues or customers using
voice/video/document sharing.
> Lync
Koris has unique experience of integrating this solution into a wide range of IP
telephony systems (and other applications) to consolidate presence, messaging,
voice mail and telephony. The result is a unified communications platform that
delivers efficiency, improved cost savings and a better customer experience.
> Unified communications
Koris can help increase employee productivity and improve customer satisfaction
by enabling your organisation’s communications infrastructure, mobile devices,
desktop and applications to work together. You’ll collaborate more efficiently
via e-mail, instant messaging, voice and web conferencing, file and applications
sharing, records management and online discussion groups.
> Contact Centres
Our customer interaction solutions help businesses meet and exceed the service
level expectations of their customers, whether in a large, virtual contact
centre with multiple sites, or within a team needing a more efficient way to
share calls.
> Audio/video conferencing
The Koris conferencing portfolio helps your business become more efficient, more
productive and ultimately more profitable by utilising unified communications
clients, tele-presence, audio, web and video conferencing solutions together
with telephony integration with Microsoft Lync.
> Mobile
Koris mobile solutions are geared to keeping your workforce in touch wherever
they are by replacing the confusion of multiple numbers and too many devices
with a single phone number and voice mailbox plus remote access to your office’s
complete range of telephony features.
