Fuze (formerly ThinkingPhones)
YOUnified – move your voice, video, text and collaboration apps onto a single, intelligent, mobile-ready cloud platform today!
Fuze is a global, cloud-based unified communications provider with a best-in-UCaaS approach to business communications. Formerly ThinkingPhones, Fuze was founded in 2006 and allows you to move your voice, video, text and collaboration apps onto a single, intelligent, mobile-ready cloud platform.
Fuze Global Voice
The Fuze enterprise communications platform provides the traditional PBX functionality of an on-premise telecom solution without the burdens of capacity management, CAPEX spend, platform maintenance, and unpredictable costs. We manage everything so you don’t have to.
Fuze Conferencing & Collaboration
With our cloud-based platform, you get much more than just a phone system. Employees can easily access all of their business communications tools (presence, IM, SMS, MMS, audio and video conferencing, and web collaboration) from any device. Fuze facilitates seamless teamwork by helping groups connect more quickly and with less complication.
Fuze Contact Centre
The Fuze contact centre solution empowers supervisors to take unparalleled care of call centre employees and customers. Fuze understands that customer communication preference is half the sales and loyalty battle. We provide contact centre employees access to multi-modal communications tools like voice, video conference, and SMS to support customers via their method of choice.
Fuze Insights unlocks the data trapped in your communications system so you can move from insight to action. Use real-time views into your business to align your technology investments with your business objectives. Take it one step further with the next gen business intelligence found only in Fuze’s Identity Graph, which actively combs through hundreds of public and private data sources to provide in-depth profiles every caller.
“Fuze is a product Gartner has recently positioned in the ‘Leader’ quadrant, described as implementing a comprehensive and integrated UCaaS solution set that addresses the full range of market needs, along with the proven ability to service large accounts”