Our policy is to solely work with Tier One carriers to ensure a guaranteed service delivery and excellent reliability. However, we are aware that many organisations frequently experience poor customer service and account management from these large companies
To overcome this issue we use our “
ServiceFirst“ ethos to manage your relationship with the carrier, from project management, through implementation and ongoing service delivery. We provide the flexible customer service capability that the large carriers cannot deliver
Our Wide Area Networks solutions are based on Virtual Private Networks using Multi Protocol Label Switching (MPLS) based infrastructures. These Virtual Private Networks (VPNs) are suitable for carrying time-sensitive applications such as voice or video, due to the inherent prioritisation capabilities which MPLS offers.
Available connections range from broadband DSL/SDSL for home workers to LES1000 feeds into data centres and our designs offer a range of resilient options including 3G and wireless backup. We will work closely with you to determine the right bandwidth sizing, the correct location of shared services and the appropriate carrier to suit your individual requirements.
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